Frequently Asked Questions (FAQ)


Are estimates free?

Estimates are always free. You don’t even have to be home. We can come by and leave the information on your door, or we can call you to set a time to meet with you.

What does it cost?

We base your price on the square footage of your grass areas. Prices start as low as $37 per application. Many times, we can estimate a price range over the phone by looking at the records of your neighbors who are already Tifway Lawn, LLC customers.

Do I need to sign a contract?

Ours is a verbal agreement. You are free to cancel at any time. But if you stay on our program, you will see the best results. Our service is continuous from year to year, like a subscription, so if you move or need to cancel for some other reason, you must contact us to stop the service. See our Terms and Conditions page for more details.


Are applications safe for children and pets?

All our applications equal or exceed EPA safety standards. We recommend that children and pets stay off the yard after a liquid application, until it is dry (about 30 minutes). This is an additional safety measure in case someone happens to have a particular allergy. Through the years, we have found that this is a personal decision. Some clients leave their dogs out all the time, even while we’re doing the application, and others always put them in the house or garage when we’re coming out.

How many times per year is needed?

Our regular program is 6 to 10 applications per year, depending on the type of grass you have and which city you live in. When we do an estimate, we will recommend the appropriate program for your lawn. We may recommend some additional weed applications depending on the shape your lawn is in and the time of year that you start the service.

What if I would like to do less applications that the recommendation?

We will do whatever service you ultimately choose, even if it is different than our recommendation. However, any one-time application is no guarantee whatsoever! To see real results, you need a program. We do one time applications, but you likely will not see the kind of results that come with a program. For this reason, any applications under a total of six will not receive free service calls.


Do you provide mole pest control services?

Yes, but it's difficult, time consuming, and expensive. Do not think that preventative grub application will prevent moles or armadillos. Moles eat mainly earthworms, so this will not solve the problem. We have other methods for this service which is much more involved.

Do I have to be home during the service?

Not at all. We will just leave your invoice on the door, email, or both. If you need to know when we’re coming out, to unlock a gate or put up the dogs, we can contact you the day before to let you know.

Do you treat weeds and flower beds?

Yes! This is a service we are happy offer to our clients.


Do you have a referral program?

Most of our customers come from referrals from other happy customers, and we appreciate that very much! If someone referred you and you become a full-program customer, that person will get a credit on their account. Likewise, when you are on our service and you refer someone else, you will receive the same credit each time someone you refer becomes a full-program customer.

What are free service calls?

If you see weeds popping up, or you need some extra fertilizer between your regularly-scheduled applications, we’ll come out and treat your lawn at no charge. Skipping regular applications voids this guarantee.

How long until I see results?

It depends on the shape your yard is in to begin with. When we do your estimate, we’ll let you know how long it will take for your lawn to reach its maximum potential. Some customers start out with a yard that’s a mess! Others have new sod that looks great. With each application, you’ll see a difference, but if your yard is thin and full of weeds, it make take a growing season or two to get it looking picture perfect.

So, I just had an application, and...


What if it rains right after?

In most cases, rainfall will not harm your application. In fact, all applications need to be watered in, so rainfall is really a benefit. However, if it’s raining when we’re planning on coming out, we will reschedule your application, as we don’t want our lawn techs out in the rain, especially if lightning is a possibility!

What if my mowers come?

With dry granular fertilizer applications, it doesn’t matter at all. The lawnmower will not “suck up” the fertilizer. But if we did a liquid weed control application, give it 7–10 days to judge the effectiveness, and give us a call if you don’t see some results. If your mowers have a set schedule (or you always mow on certain days,) just let us know, and we’ll note that on your account and work around it.

How long until I can mow and water?

We recommend waiting 48 hours (two days), water the application, then mow. You can wait longer if you want to, but try to get it watered in within 7 days, if there’s no rain. Each time we come out, we’ll leave information about the application with your invoice.


When can I let my children and pets out?

If we did a liquid application, please let it dry before letting children and pets on the lawn–about 30 minutes. This is just an additional safety precaution in case a child or dog happens to have a particular allergy.

Why is there fertilizer on my driveway or patio?

We do our best to keep fertilizer off your concrete areas, but you might find some occasionally because the commercial spreaders that we use are designed for the best possible coverage. The fertilizer we use will not hurt or stain your concrete.

Why are you doing an application in the winter?

Although your lawn may be brown and dormant in January and February and look like it doesn’t need anything, there are literally millions of weed seeds down there, just getting ready to germinate. Over the winter, rain and wind and animals have brought all kinds of seeds to your lawn. Our pre-emergent is designed to stop a lot of these before they germinate. Once certain weeds germinate (like crabgrass) they are extremely difficult to control.


Why are you doing an application when my lawn is brown and I can't water?

Summer drought can put some nice lawns into premature dormancy, and we understand that it’s not always possible or practical to keep watering, not to mention the water bill! But even though it looks brown, the root system is still active and still needs caring for, even more so because it is drought-stressed. When the fall rains come, your lawn will recover much more quickly than those that have not been fertilized, and the late summer fertilizer will give it a healthy boost to help protect it against cold weather and freeze damage.

Why do I still have weeds after being on your program?

There are many different scenarios that will produce different answers. But, regardless of the scenario, if you see weeds between your regular applications, just call us and we’ll take care of it.

Why are you doing an application so soon?

During late spring and summer, as we get into the growing season, your applications could be 4 weeks apart. If it’s your first year on the service and your lawn tech advised that you would need grassy weed applications, you may have 2 or 3 applications as close together as a week or 10 days. We realize that may not be convenient for your budget, but it’s what your lawn needs to get into shape. We will never do extra applications or applications that you did not authorize when you started the service.


Why are you doing multiple applications at the same time?

Certain optional applications coincide time-wise with regular applications. The applications are perfectly compatible and thus can be done at the same time. If this is a strain on your budget, just call our office if you need to make other arrangements. We’d rather get the applications down at the right time and get paid a little later, than put the applications down at the wrong time.

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